I could not be more delighted!  Responsiveness is the key phrase to describe Success Profiles, they met every deadline.  The peace of mind you have that things are being done right and on time makes their services well worth the money." 

David Maister, Maister and Associates, Inc., David Maister is the Author of Managing the Professional Service Firm and a former professor at the Harvard Business School.

"We chose Success Profiles because they understood the link between employee behavior, customer feedback, and bottom line results.  In addition, their unique reports, personal attention, and customization provided a superior value to any other consulting service."

 Rob Greenly, Director of Organizational Development,
 Astra Pharmaceuticals

 "Success Profiles has allowed us to quantify the issues important to our customers, how satisfied they are, what procedures cause dissatisfaction, and how to fix those procedures.  With this information we are quickly making the changes necessary to become a more effective supplier."

 Victor Nowak, General Manager,
 Hitachi (AUP) USA, Inc

"You have continued to exceed my expectations!  The on-line assessment has provided me with more useful information than any other survey I have ever been involved with.  I look forward to measuring our progress on a monthly basis."

 Chris Gill, Vice-President of Marketing,
 Hamilton Hallmark

"The philosophies of the Great Game of Business are based on feedback and an understanding of the business at all levels of a company.  The Success Profiles' Business Practices Assessment provides the comprehensive measurement we need in a format that is straightforward and easy to understand.  The assessment is a great tool to help companies assess their current performance and readiness to play The Great Game of Business."

 Denise Bredfeldt, President,
 Great Game of Business

"We all know how important it is for the leaders of an organization to have the same sense of vision and priorities.  The results of the Success Profiles Benchmarking Analysis will surprise you and provide your management team with a valuable tool to prioritize identified issues for improvement."

 Mark Livingston, President,
 Road Runner Sports

"You have continued to create Moments of Magic for me! You met every deadline. Success Profiles' experience, responsiveness, and commitment to quality made my online listening assessment an invaluable tool. I look forward to working with Success Profiles on future projects."

 Dr. Tony Alessandra, Author of Charisma

"Tracking employee feedback has always been fundamental to the success of SRC, but it wasn't enough.   The Success Profiles Business Practices Assessment is the best tool for comprehensively measuring what is happening in your company."

 Jack Stack, President,
 Springfield Remanufacturing Corporation

"I've worked with scores of collaborators and instructional design specialists over the past 25 years as a speaker and author. Never have I worked with anyone who more fully understood and applied my concepts than with Success Profiles. Specifically, the people have been a true delight to work with. Their minds are sharp, their insights enlightened and their dedication to the task impressive."

 Jim Cathcart, author of The Acorn Principle

"You have a winner! Organizational assessment has never been so easy to accomplish.  The benchmarking for general operation - the Success Profiles Benchmarking Analysis, and the Customer Feedback & Loyalty Assessment are excellent tools.  Any organization from beginning, mid-life or mature status will benefit from the utilization of your technology."

 Dale E. Truax, Senior Vice-President, Global Partnerships,
 Blanchard Training & Development, Inc.

"Performance measurement is essential to the APQC Consulting Group.  Success Profiles creates some of the best assessment tools we've ever seen.  Their programs have been a catalyst for change with our clients."

 Lyle Jennings, President,
 American Productivity and Quality Center Consulting Group

"The Success Profiles Benchmarking Analysis allowed us to understand and view the performance of our company from a much better business perspective...looking at a clear picture of where our company is today and where we're going in the future.  The Analysis allowed us to identify which long-term issues and operations needed to be addressed to get us to the next level."

 James E. Mohr,
 The Equitable Financial Companies

 "Success Profiles spent the time to completely understand and learn our business.  Their services were extremely valuable and continue to have a significant impact on our organization."

 Shawn P. Mckenzie, Director of Human Resources
 Yosemite National Park Concessions Services (A Division of Delaware North Companies)

" Success Profiles was instrumental in helping us improve our business operations, efficiency, and overall financial profitability.  Most important, our new marketing program has proven to be extremely successful.  I believe that the changes and improvements we made will ensure the future growth of our practice."

 J. Allen Ramey, President,
 The Laser Institute of Medicine

"Success Profiles has been an outstanding resource to PDI since 1994.  Their approach to performance measurement for consulting and accounting professionals is really "ahead of the curve." Their measurement tools are practical, cost effective and a valuable resource to help CPA's become the business advisor of choice."

 Allan D. Koltin, CPA, President,
 Practice Development Institute (PDI)