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SPRINGFIELD REMANUFACTURING CORPORATION
SRC
is a manufacturing company that has achieved unheard of levels
of success based on their ability to foster an environment
where employees act as owners. The engine remanufacturing
company was bought by a group of employees in 1983, and CEO
Jack Stack along with his collection of owner/employees has
grown the business by developing new ventures, many of which
were spawned from company weaknesses or opportunities identified
by the employees. This company has grown from
one company within $10,000 of being shut down to a collection
of 23 small businesses boasting combined revenue of over $120
million today.
Their
secret: share the good, the bad and the money. They
are famous for creating The Great Game of Business, a philosophy
that emphasizes company-wide sharing of information and employee
ownership. In the manufacturing industry, this means
letting the employees have access to income statements and
balance sheets, and helping them understand what it means
to them and the organization.
Each
year SRC defines a weakness (the one thing that keeps them
up at night) and makes a company-wide game of improving it.
People have a significant portion of their compensation tied
to this game and reaching the goal becomes a team-building
process. This portion of the employment package emphasizes
short-term results, but employees at SRC also pay attention
to how their decisions affect the future of the company.
"I
feel like I'm an owner of the company," says Michael Suarez,
an SRC employee, "primarily because we are. We each
have, in our own personal account, shares of SRC stock."
SRC
employees' stock is valued using a formula known and understood
at all levels of the organization. They are given the
option of stock as bonuses and are allowed to trade, buy and
sell within the organization. If an employee decides
to leave or retire, their stock is bought back by the company
at its current value.
Measurement
is a key business practice of these open-book management companies
and scorecards showing financial health, progress towards
goals, and critical numbers are displayed throughout the facility.
SRC is known for being a company of choice within their community
as well as the manufacturing industry.
"Tracking
employee feedback has always been fundamental to the success
of SRC, but it wasn't enough. The Success
Profiles Business
Practices Appraisal
is the best tool for comprehensively measuring what is happening
in your company."
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Jack Stack, President, Springfield Remanufacturing Corporation
How
can Success Profiles help make your company a "Profile of
Success"? Why don't you ask
us?
For
more information on SRC and the Great Game of Business, go
to www.greatgame.com
"Tracking
employee feedback has always been fundamental to the success
of SRC, but it wasn't enough. The
Success Profiles Business
Practices Assessement
is the best tool for comprehensively measuring what is
happening in your company."
Jack
Stack, President Springfield Remanufacturing Corporation
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