What are Multi-Rater Assessments?

A multi-rater assessment (also known as 360 feedback, multi-source feedback, multi-rater feedback, full-circle appraisal, and upward feedback,  - just to name a few) is the process in which you, your manager, your peers, direct reports and others who you interact with evaluate you on a set of performance criteria.  Similar to organizational assessments, multi-rater assessments allow you to measure current performance levels and establish a baseline for performance within the company.  However, multi-rater assessments also allow you to evaluate individual competencies and behaviors.  Re-assessing on a routine basis allows the company to monitor improvements and provide additional development training in areas where gaps in performance are determined.

How does it work?

Feedback from all participants is gathered and sent back to Success Profiles for analysis, and the resulting report is sent to the "consultant/coach," who meets confidentially with individual employees to discuss the findings.  Feedback centers around the gaps found between the employee's self-perception and those of the piers, subordinates and superiors.  Together with the consultant/coach, the employee develops an action plan for improvement and shares the plan with his/her boss. The process can be administered as part of either a performance review system, complete with implications for bonuses, rewards, and/or demerits or as a component of career development.

Multi-rater assessments provides valuable information to both the individual employee and the organization.  Employees receive valuable feedback on areas needing developed and a system to better manage their own performance and careers.  The organization is provided with the information to improve recruiting, training, promotion and career planning processes.   Contact us for more information