Successful organizations capitalize on their strengths and opportunities while identifying and taking actions to minimize their weaknesses and threats. The best organizations achieve these competencies by knowing at all times where they are relative to their business and financial objectives. By measuring and tracking key financial, operational, customer and employee measures, organizations clearly identify what is working and if they're on schedule to achieve their goals. 

To assist organizations, Success Profiles has developed Business Performance Scorecards and Company Scoreboards.  Scorecards are used when displaying departmental, business unit, and/or division performance.  Scoreboards display how an organization is performing overall by "rolling-up" and consolidating departmental scorecard measures.

Successful scorecards and scoreboards have the following characteristics:

• Presented clearly and convey a consistent message
• Represent reasonable and creditable numbers
• Easy to understand
• Provide employees with the ability to connect the scorecards/scoreboards to what they do everyday
• Are timely and updated frequently
• Use a combination of numbers, charts and graphics
• Measure variance, ratios, percent of change, and customer complaints.

Benefits to using Business Performance Scorecards and Company Scoreboards:

• Communicates the organizations business objectives to all employees
• Focuses and prioritizes organizations activities to achieves the desired outcomes
• Builds a comprehensive performance management system tailored to the needs of your organization
• Develops higher levels of performance
• Serves as a motivating roadmap by creating a clear line of sight for the organization
• Integrates companies key performance measures
• Eliminates the "strategic disconnect" between management and employees