"Companies are not successful by accident. There is a cause and effect relationship

between business practices, employee satisfaction, customer loyalty and profitability."

What is the BPA?

The Business Practices Assessment (BPA) is the tool used for measuring valuable feedback from within an organization.  It collects real-time, non-financial performance information to assist businesses in measuring and improving their performance.

Success Profiles' research and experience in this area reveals that non-financial measurements offer the most promise for predicting future financial success. 

Why use the BPA?

Measuring employee feedback is the crucial first step toward understanding the cause and effect relationship between employee satisfaction, customer loyalty, and financial performance.  Best practice companies regularly seek employees' ideas, beliefs, and attitudes.